RJ.ROMAN JANULEK
SERVICE NOW · CONSULTING · ARCHITECTURE

Technology that
works for people.

I’m Roman Janulek. I help teams turn complex processes into practical ServiceNow solutions — from design through delivery.

From an idea to a working solution.

Connecting technology, people’s needs and teamwork.

01

ServiceNow & architecture

I design ITSM and enterprise service solutions with clarity and maintainability in mind.

02

Integrations & workflows

I connect systems, data and processes to make work across teams more effective.

03

Leadership & collaboration

I lead development teams, share knowledge and help turn requirements into practical outcomes.

Selected projects

These anonymised examples outline my role and the focus of each solution.

01

Portfolio and project management

Technical leadership of SPM delivery, supporting the development team, solution quality and release coordination.

02

Industrial data and operations

Contributed to standardised onboarding of operational devices and data collection across sites.

03

Integrations and approvals

Design and technical leadership of automated invoice exchange and approvals using REST APIs.

04

Service catalogue migration

Technical leadership of a large service catalogue migration to a new ServiceNow instance.

05

Telecommunications services

Technical leadership across projects connecting services, order management and integrations.

06

Automation and cloud

Developed integrations for cloud resource orchestration and incident management support.

Good solutions start with understanding.

I believe in simplicity, open communication and solutions that make work easier. Beyond projects, I share experience with the ServiceNow community.

ServiceNowITSM / ESMIntegrationsTeam leadership

Have a project or an idea?

I’d be glad to hear what you’re working on and discuss the next step.

Get in touch